International Journal of Productivity and Quality Management (IJPQM)

International Journal of Productivity and Quality Management

2021 Vol.34 No.3

Pages Title and author(s)
293-318Effect of organisational culture on organisational performance - the case of security sector
Leandro Pereira; André Rodrigues; Renato Lopes Da Costa; Rui Gonçalves; Luis Martins
DOI: 10.1504/IJPQM.2021.119764
319-335Evaluation method of the sigma level multidimensional capacity of the service dimensions in a call centre of a telephone company
Orianna Fontalvo Echavez; Tomás José Fontalvo Herrera; Roberto Herrera
DOI: 10.1504/IJPQM.2021.119787
336-349Lean Six Sigma in food industry: a case study
Harsimran Singh Sodhi
DOI: 10.1504/IJPQM.2021.119765
350-362Characteristic study contributing towards the productivity of manufacturing sector in India
Harsimran Singh Sodhi
DOI: 10.1504/IJPQM.2021.119789
363-378Quality function deployment technique for banking the unbanked: a case study in Karnataka
G.S. Vijaya; P. Divya Prabhu
DOI: 10.1504/IJPQM.2021.119762
379-398The workload measurement and comparison of bank tellers: a case from Indonesia
Hotniar Siringoringo; E.S. Margianti; Qurrota Ayyun; Ikhwan Arbiyanto
DOI: 10.1504/IJPQM.2021.119763
399-414An evaluation of sustainability of Industry 4.0 aspects
Harsimran Singh Sodhi
DOI: 10.1504/IJPQM.2021.119790
415-444Interpretive structural modelling to evaluate the key barriers inhibiting successful implementation of overall equipment effectiveness
Sandeep Singh; Jaimal Singh Khamba; Davinder Singh
DOI: 10.1504/IJPQM.2021.119775