International Journal of Productivity and Quality Management (IJPQM)

International Journal of Productivity and Quality Management

2020 Vol.29 No.1


Pages Title and author(s)
1-23The relationship between total quality management practices and organisational image in the hospital industry: an empirical examination
Faisal Babu; Sam Thomas
DOI: 10.1504/IJPQM.2020.104517
24-44A study on software quality factors and metrics to enhance software quality assurance
Nigussu Bitew Kassie; Jagannath Singh
DOI: 10.1504/IJPQM.2020.104547
45-61Evaluating bikesharing service quality: a case study for BIXI, Montreal
Mukesh Verma; Anjali Awasthi
DOI: 10.1504/IJPQM.2020.104518
62-93Performance assessment of talent management system via using system dynamic approach and scenario planning (case study: Iran Falat-Qhare Oil Company)
Abolfazl Lotfi; Aliakbar Hasani; Saeid Aibaghi Esfahani
DOI: 10.1504/IJPQM.2020.104539
94-108Modelling the water supply service quality: a case study of the municipal corporation
Surendra Kansara
DOI: 10.1504/IJPQM.2020.104525
109-125Optimisation algorithms for improvement of a multihead weighing process
Alexander Pulido-Rojano; J. Carlos García-Díaz
DOI: 10.1504/IJPQM.2020.104527
126-147Developing a qualitative model of productivity for service companies using fuzzy analytic hierarchy process: a case study
Milad Akhlaghi Motlagh; Changiz Valmohammadi; Mahmoud Modiri
DOI: 10.1504/IJPQM.2020.104519