International Journal of Process Management and Benchmarking (IJPMB)

International Journal of Process Management and Benchmarking

2025 Vol.21 No.2


Pages Title and author(s)
149-171A framework for mapping SCM factors in healthcare industries for the development of sustainable strategies: PCIA approach for decision-making
Somnath Singroul; Atul Kumar Sahu; Sanju Kumar Nishad; Sachin Akoji Meshram; Anurag Singh
DOI: 10.1504/IJPMB.2025.148682
172-196Conversational AI chatbots research: unveiling evolutionary trends and thematic clusters using bibliometric analysis
Akshara Prasanna; Bijay Prasad Kushwaha
DOI: 10.1504/IJPMB.2025.148681
197-217Does workplace bullying influence employee performance? Examining moderating effects of emotional intelligence in academic institutions
Somya Gaur; Sandhya Sinha
DOI: 10.1504/IJPMB.2025.148686
218-230Unlocking India's mobile wallet potential: identifying and prioritising key sustainable growth catalysts using best worst method
Ashwarya Kapoor; Rajiv Sindwani; Manisha Goel
DOI: 10.1504/IJPMB.2025.148685
231-261Process-oriented digital maturity assessment and how digital maturity influences business performance in the manufacturing industry
Anna-Maria Wassermann; Dominique Futterer
DOI: 10.1504/IJPMB.2025.148683
262-278Analysing the impact of financial literacy on investment decision-making: an inclusive study of investors
Ranganathan Venkatesan
DOI: 10.1504/IJPMB.2025.148684

 

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