International Journal of Process Management and Benchmarking (IJPMB)

International Journal of Process Management and Benchmarking

2021 Vol.11 No.6


Pages Title and author(s)
757-775Non-serial feedback queue model with four servers providing at most once revisit facility with distinct transition probabilities
Meenu Mittal; Deepak Gupta; Renu Gupta
DOI: 10.1504/IJPMB.2021.118322
776-790Explaining the role of human resources management tasks in organisational learning and model designing through grounded theory in Eghtesad Novin Bank
Moslem Salehi; Ali Shaemi Barzoki; Mohammad Esmaeil Ansari; Ali Rabbani Khorasgani
DOI: 10.1504/IJPMB.2021.118299
791-807Analysing key indicators of website service quality using Kano and DANP hybrid model
Reihaneh Alsadat Tabaeeian; Milad Fahimi
DOI: 10.1504/IJPMB.2021.118296
808-821Providing a model for the compensation in project-based organisations with a grounded theory approach
Amjad Ozma; Saeed Jafarinia; Mehdi Kheirandish; Akbar Hassanpoor
DOI: 10.1504/IJPMB.2021.118326
822-838DEMATEL method for evaluating FMS variables in the Indian manufacturing industry
Vineet Jain; Puneeta Ajmera
DOI: 10.1504/IJPMB.2021.118321
839-863Development of a composite dynamic capability index for benchmarking new product development performance: an empirical study among industries in electronics sector
Pratap Kumar Surendran Nair; T. Radha Ramanan; Muhammad Shafi Keelath
DOI: 10.1504/IJPMB.2021.118304
864-890Optimisation and prediction of machining parameters in EDM for Al-ZrO2 using soft computing techniques with Taguchi method
G. Aswin Ramaswamy; Amal Krishna; M. Gautham; S.S. Sudharshan; J. Gokulachandran
DOI: 10.1504/IJPMB.2021.118323