International Journal of Electronic Customer Relationship Management (IJECRM)

International Journal of Electronic Customer Relationship Management

2008 Vol.2 No.3


Pages Title and author(s)
195-214Adaptive web presence and evolution through web log analysis
Xueping Li, Laigang Song, Alberto Garcia-Diaz
DOI: 10.1504/IJECRM.2008.020408
215-227A preliminary study of trust in internet-based inter-organisational systems
V.W.L. Tong, I.K.W. Lai
DOI: 10.1504/IJECRM.2008.020407
228-250Service-choice behaviour modelling with latent perceptual variables
T. Kurosawa, A. Inoue, K. Nishimatsu
DOI: 10.1504/IJECRM.2008.020409
251-261Tourist vanpool operation and simulation: a case study of Penghu Island
H.C. Kang, Y.W. Wang, C.R. Wang
DOI: 10.1504/IJECRM.2008.020410
262-275Electronic customer relationship management applications and consumer trust in e-commerce
Athina Lazakidou, Stamatia Ilioudi, Konstantinos Siassiakos
DOI: 10.1504/IJECRM.2008.020411
276-296Customer relationship management resources and practices and customer voluntary behaviour: the evidence of passengers at Taiwan's international airport
Tser-Yieth Chen, Yu-Mei Ling
DOI: 10.1504/IJECRM.2008.020412

 

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