International Journal of Business and Systems Research (IJBSR)

International Journal of Business and Systems Research

2018 Vol.12 No.3


Pages Title and author(s)
243-261Linking CRM to customer-oriented behaviour through service climate perceptions
Mei-Ling Wang
DOI: 10.1504/IJBSR.2018.091154
262-289A systems model of using the Deliberate Leadership® framework for addressing wicked problems
Gayle Peterson; Robert M. Yawson; John Sherman; Ivy Johnson-Kanda
DOI: 10.1504/IJBSR.2018.091155
290-316Customer participation in business ecosystems: an integrated approach of system dynamics and fuzzy sets
Azizbek Marakhimov; Jaehun Joo; Jaegeol Yim
DOI: 10.1504/IJBSR.2018.091157
317-342Innovation in practice: the NIT-Mantiqueira's cluster case
João Oliveira Junior; Oscar Salviano; Frederic Andres
DOI: 10.1504/IJBSR.2018.091156
343-363Selection of a faculty member in academia: a case for verbal decision analysis
Helen M. Moshkovich; Alexander I. Mechitov
DOI: 10.1504/IJBSR.2018.091158

 

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