
International Journal of Business and Systems Research
2018 Vol.12 No.3
Pages | Title and author(s) |
243-261 | Linking CRM to customer-oriented behaviour through service climate perceptionsMei-Ling Wang DOI: 10.1504/IJBSR.2018.091154 |
262-289 | A systems model of using the Deliberate Leadership® framework for addressing wicked problemsGayle Peterson; Robert M. Yawson; John Sherman; Ivy Johnson-Kanda DOI: 10.1504/IJBSR.2018.091155 |
290-316 | Customer participation in business ecosystems: an integrated approach of system dynamics and fuzzy setsAzizbek Marakhimov; Jaehun Joo; Jaegeol Yim DOI: 10.1504/IJBSR.2018.091157 |
317-342 | Innovation in practice: the NIT-Mantiqueira's cluster caseJoão Oliveira Junior; Oscar Salviano; Frederic Andres DOI: 10.1504/IJBSR.2018.091156 |
343-363 | Selection of a faculty member in academia: a case for verbal decision analysisHelen M. Moshkovich; Alexander I. Mechitov DOI: 10.1504/IJBSR.2018.091158 |