Title: Towards a maturity model to assess field hospitals' rollout

Authors: Nicolas Daclin; Gilles Dusserre; Laurie Mailhac; Bruno L'Héritier; Jean Blanchard; Alexandra Picard

Addresses: Ecole des mines d'Alès, Laboratoire de Génie Informatique et d'Ingénierie de Production, Parc Scientifique G. Besse, 30035 Nîmes cedex 1, France ' Ecole des mines d'Alès, Laboratoire de Génie de l'Environnement Industriel, 7, rue Jules Renard, 30319 Alès cedex, France ' Ecole des mines d'Alès, Laboratoire de Génie de l'Environnement Industriel, 7, rue Jules Renard, 30319 Alès cedex, France ' Service Départemental d'Incendie et de Secours 30, 281, avenue Pavlov – BP 48069, 30932 NIMES cedex 09, France ' Service Départemental d'Incendie et de Secours 30, 281, avenue Pavlov – BP 48069, 30932 NIMES cedex 09, France ' Service Départemental d'Incendie et de Secours 30, 281, avenue Pavlov – BP 48069, 30932 NIMES cedex 09, France

Abstract: The rollout of a field hospital is a crucial aspect in a crisis context. It has to be performed in a responsive, effective and efficient manner in order to provide its services. To improve the rollout, it can be evaluated following a rigorous method in order to know precisely its strengths and weaknesses and to be improved to achieve defined or reachable and realistic objectives. This work focuses on the means to evaluate the rollout of a field hospital and presents the first development of a model based on the concept of maturity assessment. This kind of evaluation allows users to know the level of goal achievement with regards to a specific domain. Thus, the purpose is to show the approach and the structure of the maturity model for the assessment of the field hospitals' rollout and, in the end, its improvement.

Keywords: field hospitals' rollout; maturity model; area of interest; maturity levels; maturity assessment.

DOI: 10.1504/IJEM.2018.090881

International Journal of Emergency Management, 2018 Vol.14 No.2, pp.107 - 121

Received: 11 Jun 2016
Accepted: 14 Jun 2016

Published online: 07 Mar 2018 *

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