Title: The impact of cultural intelligence on supply chain collaboration
Authors: Susita Asree; Suresh Gopalan; Mohamed Zain
Addresses: Department of Management and Marketing, Winston Salem State University, 601 S. Martin Lurther King Kr. Drive, R.J Reynolds Center, North Carolina, 27110, USA ' Department of Management and Marketing, Winston Salem State University, 601 S. Martin Lurther King Kr. Drive, R.J Reynolds Center, North Carolina, 27110, USA ' Dubai Business School, University of Dubai, P.O. Box 14143 Dubai, United Arab Emirates
Abstract: Scholars and practitioners have emphasised the importance of gaining insights about cultural backgrounds of partners when engaged in a supply chain relationship. Using confirmatory factor analysis and structural equation modelling (SEM), this study examines the relationship between cultural intelligence (CQ) and supply chain collaboration and its impact on organisational performance. Reliable and valid instruments of three constructs (cultural intelligence proficiency, supply chain collaboration, and firm performance) were developed through rigorous empirical analysis. The results indicate that CQ proficiency enhances managerial performance and significantly improves supply chain collaboration outcomes.
Keywords: supply chain collaboration; supply chain performance; SEM; structural equation modelling; firm performance; cultural intelligence; supply chain manageent; SCM; organisational performance.
DOI: 10.1504/IJISM.2016.081265
International Journal of Integrated Supply Management, 2016 Vol.10 No.3/4, pp.246 - 263
Accepted: 28 May 2016
Published online: 01 Jan 2017 *