Title: Mentoring, social media, and Gen Y employees' intention to stay: towards a conceptual model

Authors: Mohammad Faraz Naim; Usha Lenka

Addresses: Department of Management Studies, Indian Institute of Technology, Roorkee, F-35 Azad bhawan, Roorkee, 247667, India ' Department of Management Studies, Indian Institute of Technology, Roorkee, F-35 Azad bhawan, Roorkee, 247667, India

Abstract: In the present competitive business environment, organisations are far more focusing on their employees. The workforce is undergoing tremendous transformation characterised by the influx of Gen Y employees, making them the significant segment of the workforce. However, they are inherently different in attitude and work ethics from their predecessors, and have a strong tendency to switch jobs frequently. Thus, it is imperative to effectively retain this generation for organisational sustainability. Therefore, this study aims to explore certain human resource interventions for the retention of Gen Y employees. Furthermore, consistent with the extant literature, this study presents a conceptual model integrating mentoring and social media to retain Gen Y employees. The conceptual model is significant for scholars as well as professionals. It provides useful insights to assist management in bolstering the retention rates among Gen Y employees. Future avenues of research are also recommended thereafter.

Keywords: human resource interventions; Gen Y employees; employee retention; mentoring; social media; competency development; affective commitment; employee intention to stay; employee engagement; social exchange; conceptual modelling; employee attitudes; work ethics.

DOI: 10.1504/IJBSR.2017.080832

International Journal of Business and Systems Research, 2017 Vol.11 No.1/2, pp.28 - 41

Received: 01 Jun 2015
Accepted: 20 Oct 2015

Published online: 09 Nov 2016 *

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