Title: Effects of applying radio frequency identification in supply chain management: an empirical study of manufacturing enterprises

Authors: Sara Pesaran Afsharian; Alireza Alizadeh; Mehri Chehrehpak

Addresses: Department of Management, University of Tehran, Tehran, Iran ' Department of Industrial Engineering, Sharif University of Technology, Tehran, Iran ' Faculty of Management and Accounting, South Tehran Branch, Islamic Azad University, Tehran, Iran

Abstract: Identifying and tracking goods in the supply chain is one of the most important factors influencing supply chain management. This paper is trying to determine the effects of applying radio frequency identification (RFID) to identify items in the supply chain of manufacturing enterprises. To this aim, in this paper, at first, a comprehensive literature review and experts' judgments are employed to identify possible influential factors, and then a questionnaire is conducted for evaluating these factors. This questionnaire filled by about 200 experts of using RFID in manufacturing enterprise. Filled questionnaire used for examination of statistical hypothesis, which examine the impact of this technology on supply chain. The results showed that applying RFID has a positive impact on organisational performance, especially in supply chain management processes and inventory management. Also it can lead to reduce errors, improve performance, save time, increase security in payments and reduce theft, improve the quality of management decisions, increase job satisfaction and improve effective operational automation.

Keywords: supply chain management; SCM; radio frequency identification; RFID; manufacturing industry; statistical hypothesis; goods identification; goods tracking; firm performance; inventory management.

DOI: 10.1504/IJBIS.2016.078026

International Journal of Business Information Systems, 2016 Vol.23 No.1, pp.97 - 115

Available online: 25 Jul 2016 *

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