Title: Examining the social software characteristics and knowledge sharing behaviour among university students in Malaysia

Authors: Yossawadee Kaeomanee; P.D.D. Dominic; Riaza Mohd Rias

Addresses: Department of Computer and Information Sciences, Universiti Teknologi PETRONAS, 31750, Tronoh, Perak, Malaysia ' Department of Computer and Information Sciences, Universiti Teknologi PETRONAS, 31750, Tronoh, Perak, Malaysia ' Faculty of Computer and Mathematical Sciences, Universiti Teknologi MARA, 40450, Shah Alam, Selangor, Malaysia

Abstract: Knowledge sharing among students is an essential activity which can result in the improvement of student learning outcome. Recently, social software tools such as Facebook and content sharing sites are pervasively used by the students for sharing knowledge with peers. These tools have common characteristics which are informal setting, communication, network and community, and user generated content. This study attempts to examine the relationships between these characteristics and knowledge sharing behaviour of the students by integrating them into the theory of planned behaviour to develop a research framework and hypotheses. Questionnaire survey was collected from 322 students in five universities in Malaysia. The results of regression analysis showed that the aforementioned characteristics positively influenced attitude, subjective norm, and perceived behavioural control on knowledge sharing. Likewise, these three factors positively influenced the knowledge sharing intention which is the determinant of the actual knowledge sharing behaviour among the students.

Keywords: social software; social media; knowledge sharing; e-learning; electronic learning; theory of planned behaviour; TPB; Malaysia; higher education; university students; attitudes; subjective norms; perceived behavioural control.

DOI: 10.1504/IJBIS.2014.064116

International Journal of Business Information Systems, 2014 Vol.17 No.1, pp.67 - 93

Published online: 04 Aug 2014 *

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