Authors: John S. Jeansson
Addresses: Institute for Advanced Management Systems Research, Åbo Akademi University, Joukahaisenkatu 3-5A, 20520 Turku, Finland; School of Business and Economics, Linnaeus University, Nygatan 18B, 39234, Kalmar, Sweden
Abstract: This paper addresses a proposed discrepancy between descriptions of benefits from information systems (IS) and actions of IS benefits realisation. It suggests that descriptions often are made from an evaluation focus perspective that does not support realisation activities. Using a qualitative single case-study the IS benefits realisation efforts of a Swedish hospital is studied. From the findings, the notion of valuescape as a value configuration is suggested to capture the proposed realisation focus, and thus support realisation activities.
Keywords: information systems; electronic health records; EHRs; benefits management; value configurations; valuescape; Sweden; electronic healthcare; e-healthcare; benefits realisation.
International Journal of Business Information Systems, 2014 Vol.17 No.1, pp.49 - 66
Published online: 04 Aug 2014 *Full-text access for editors Access for subscribers Purchase this article Comment on this article