Title: The operations explosion
Authors: Eric E. Sumner
Addresses: Operations Planning, AT&T Bell Laboratories, USA
Abstract: The key discipline for managing the explosive growth of technology is control and maintenance of the communications networks by means of operations systems. These large software systems arose twenty years ago in order to cope with increasingly large and complex communications networks. Today, they are essential to the survival and prosperity of businesses around the world that rely heavily on communications networks. These networks are increasingly characterised by growing data traffic, extensive use of digital systems and increased control by end customers. Operations systems not only make such networks possible, but have reduced network capital and operations costs and have enriched the jobs of people who engineer, design, install, maintain and operate networks. However, if operations systems are to continue to be of benefit, a more inclusive architecture is needed and means of improving software productivity are required. Some solutions are examined.
Keywords: artificial intelligence; communications networks; operations systems; end-user control; future trends; digital systems; operating systems.
International Journal of Computer Applications in Technology, 1989 Vol.2 No.1, pp.1 - 3
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