Title: People management in a Brazilian public university: conflict within the management model change

Authors: Guilherme Busch Rocha; Gilberto Tadeu Shinyashiki; Cláudia Souza Passador

Addresses: School of Economics, Business Administration and Accounting at Ribeirão Preto, Graduate Program in Business Administration, University of São Paulo, Av. dos Bandeirantes, 3900, Ribeirão Preto, SP, Brazil ' School of Economics, Business Administration and Accounting at Ribeirão Preto, Graduate Program in Business Administration, University of São Paulo, Av. dos Bandeirantes, 3900, Ribeirão Preto, SP, Brazil ' School of Economics, Business Administration and Accounting at Ribeirão Preto, Graduate Program in Business Administration, University of São Paulo, Av. dos Bandeirantes, 3900, Ribeirão Preto, SP, Brazil

Abstract: In recent years, organisations within the public sector have experienced the need for transformations seeking effectiveness. In this sense, the aim of the present study was to examine an effort to implement changes in the people management model of a prestigious Brazilian public university. For this study, we adopted the method that comprises qualitative data triangulation, interviews and conclusions according to Becker et al. (2001). The results brought to evidence the pitfalls in implementing the change that ended up failing to materialise. They also brought to light the clash between two management models: the attempted one, which values competency in contrast with the earliest, which operates under the organisational culture of the public sector in Brazil, which is based on seniority and the wage curve flattening.

Keywords: organisational change; public administration; competency; career systems; people management; organisational culture; change management; Brazil; public sector; public universitites; higher education; seniority; wage curve.

DOI: 10.1504/IJISCM.2013.060975

International Journal of Information Systems and Change Management, 2013 Vol.6 No.4, pp.316 - 337

Received: 10 May 2013
Accepted: 23 Nov 2013
Published online: 05 Jul 2014 *

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