Title: Measuring agility performance in fresh food supply chains: an ordinal two-stage data envelopment analysis

Authors: K. Khalili-Damghani; M. Taghavifard; L. Olfat; K. Feizi

Addresses: Department of Industrial Engineering, South Tehran Branch, Islamic Azad University, P.O. Box 1584743311, Entezari Alley, Kafayee Amani Ave., Mazandaran St., Emam-Hossein Sq., Tehran, Iran. ' Department of Industrial Management, Faculty of Management and Accounting, Allameh Tabataba'i University, P.O. Box 6479-14155, Haft-Peikar Alley, Nezami Ganjavi Ave., Tavanir St., Tehran, Iran. ' Department of Industrial Management, Faculty of Management and Accounting, Allameh Tabataba'i University, P.O. Box 6479-14155, Haft-Peikar Alley, Nezami Ganjavi Ave., Tavanir St., Tehran, Iran. ' Department of Industrial Management, Faculty of Management and Accounting, Allameh Tabataba'i University, P.O. Box 6479-14155, Haft-Peikar Alley, Nezami Ganjavi Ave., Tavanir St., Tehran, Iran

Abstract: In this paper, a process-based model including several measures for providers of agility, capabilities of agility, and main goals of supply chain is proposed. Then, an ordinal two-stage data envelopment analysis (OTSDEA) model has been developed using qualitative measures. The proposed OTSDEA can measure the relative efficiency of the aforementioned process and sub-processes in supply chain. As the overall efficiency of supply chain decomposed among aforementioned sub-processes so, decision maker (DM) can gain a proper perspective of each sub-process as well as the inefficient segments. Moreover, if a given DMU is proved to be inefficient, the source of inefficiency can be found from among its sub-DMUs. This can supplies more managerial insights for modification of an inefficient sub-process in a DMU more efficiently. Real case study of a dairy supply chain is supplied to address the ability of proposed procedure to measure efficiency of two-stage process in real environment.

Keywords: agile supply chains; ASC; supply chain performance; performance measurement; two-stage DEA; ordinal data; agility performance; fresh food supply chains; data envelopment analysis; supply chain management; SCM.

DOI: 10.1504/IJBPSCM.2012.050390

International Journal of Business Performance and Supply Chain Modelling, 2012 Vol.4 No.3/4, pp.206 - 232

Available online: 16 Nov 2012 *

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