Title: Adopting new approaches for public procurement efficiency: critical success factors (CSFs) for the implementation of e-procurement in Uganda's public sector
Authors: Benon C. Basheka; Pross N. Oluka; Godfrey Mugurusi
Addresses: C/o Uganda Management Institute, Plot 44-54, Jinja Road, P.O. Box 20131 Kampala, Uganda. ' C/o Uganda Management Institute, Plot 44-54, Jinja Road, P.O. Box 20131 Kampala, Uganda. ' Department of Industrial Economics and Technology Management, Norwegian University of Science and Technology, Alfred Getz vei 3, 7491 Trondheim, Norway
Abstract: In the public sector, the issue of efficiency and effectiveness (value for money) is now a key governance agenda. Electronic procurement has become prominent in the language and strategy of the public sector effectiveness in both developed and developing countries. E-procurement is currently one of the key topics in the e-government arena; many organisations need advice and guidance about proceeding with this new approach. In this paper, we examine the critical success factors (CSFs) for implementation of e-procurement technologies in Uganda's public sector context. The findings of this study confirm that in Uganda's context, the major CSFs for e-procurement include: 1) careful involvement of suppliers; 2) systematic risk management approaches; 3) systematic redesign of organisational processes; 4) use of experienced consultants; 5) careful selection of software providers. We suggest policy and managerial implications in the adoption of e-procurement.
Keywords: e-procurement; e-governance; critical success factors; CSFs; public sector efficiency; public sector effectiveness; Uganda; electronic procurement; electronic governance; supplier selection; risk management; process redesign; consultants; software selection.
International Journal of Procurement Management, 2012 Vol.5 No.6, pp.712 - 732
Published online: 16 Aug 2014 *Full-text access for editors Access for subscribers Purchase this article Comment on this article