Title: Development and impact of e-government: the intertwined role of e-commerce from a cross-country stakeholder's perspective

Authors: Shirish C. Srivastava, Thompson S.H. Teo

Addresses: Department of Operations Management and Information Technology, HEC School of Management, Paris, F-78351 Jouy-en-Josas Cedex, France. ' School of Business and School of Computing, National University of Singapore, 117592, Singapore

Abstract: Anchoring our research in stakeholder theory and using secondary data from 100 countries, we examine the role of |Information Technology (IT) readiness| of primary national stakeholder groups in a nation (i.e., citizens, businesses and governments), in facilitating both ||e-government and e-Commerce development|| in a nation. Furthermore, using the IT impact perspective, we examine the impact of e-government and e-Commerce development on the |IT usage patterns| of the three identified national stakeholder groups. This study also examines the relationships between e-government and e-commerce in a nation so as to identify the important interdependencies between the two.

Keywords: electronic commerce; e-commerce; e-business; electronic business; cross-country perspectives; stakeholder perspectives; ICT readiness; information technology; communications technology; primary stakeholders; national stakeholders; citizen groups; business organisations; ICT impact; usage patterns; interdependencies; electronic government; e-government.

DOI: 10.1504/EG.2011.039834

Electronic Government, an International Journal, 2011 Vol.8 No.2/3, pp.144 - 163

Published online: 21 Apr 2011 *

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