Title: Successful global ERP rollout: a case study

Authors: Wen-Hsien Tsai, Elliott T.Y. Hwang, Jui-Chu Chang, Chien-Wen Lai, Chih Hao Yang

Addresses: Department of Business Administration, National Central University, Jhongli, Taoyuan 320, Taiwan. ' Department of Information Management, Chung Yuan Christian University, Jhongli, Taoyuan 320, Taiwan. ' Department of Business Administration, National Central University, Jhongli, Taoyuan 320, Taiwan. ' Department of Accounting and Information, Asia University, Wufeng, Taichung 413, Taiwan. ' Department of Business Administration, National Central University, Jhongli, Taoyuan 320, Taiwan

Abstract: The 21st century is an era of globalisation. With the rapid changes in the global economic environment, many companies are aware that they need to promote their competitiveness by adopting more information technology, such as enterprise resource planning (ERP). Implementing ERP into a company is difficult, let alone implementing a global ERP system. The purpose of this paper was to demonstrate how to successfully implement a global ERP rollout by using the case study method. The lessons learned from this effort should help to support further academic and practitioner literature, especially in the area of global ERP rollout.

Keywords: ERP rollouts; enterprise resource planning; globalisation; global economics; competitiveness; ICT; information technology; communications technology; global ERP; project management; enterprise development.

DOI: 10.1504/IJMED.2011.039655

International Journal of Management and Enterprise Development, 2011 Vol.10 No.1, pp.1 - 19

Published online: 30 Apr 2015 *

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