Title: An empirical analysis on consumer adoption of mobile phone and mobile content in Korea

Authors: Yuri Park, Hyunnam Kim, Jongsu Lee

Addresses: Division of Convergence and Future Research, Korea Information Society Development Institute, 38 Yongmeori 2-gil, Gwacheon-si, Gyeonggi-do, 427-710, South Korea. ' ICT Business Team, SK Telecom, 267, Namdaemunro-5ga, Jung-gu, Seoul 100-711, South Korea. ' Department of Industrial Engineering, College of Engineering, Seoul National University, San 56-1, Kwanak-gu, Shinlim-dong, Seoul 151-742, South Korea

Abstract: This paper aims to empirically analyse consumer preference for mobile phone and mobile content. It is concerned with three issues: how users value the attributes of mobile phones; the effects of demographic characteristics on the adoption of mobile content; the relation between the adoption of mobile phone and mobile content. Discrete-choice model is used for analysing consumer choice data collected from the survey. The results show that touch-screen and full web browsers are preferred and the consumption pattern of mobile content is different according to individual characteristics. There are significant correlations between the adoption of mobile phone and mobile content. Mobile phone that supports full browsing has positive correlations with mobile contents. The findings suggest that mobile phone with particular feature is needed to promote use of mobile content.

Keywords: mobile communications; mobile phones; cell phones; mobile content; consumer adoption; consumer preferences; empirical analysis; discrete choice model; technology adoption; touch screen; web browsers; m-services; mobile services; Korea.

DOI: 10.1504/IJMC.2010.035483

International Journal of Mobile Communications, 2010 Vol.8 No.6, pp.667 - 688

Published online: 30 Sep 2010 *

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