Title: Knowledge management in businesses using service-oriented architecture – a practical implementation of Topic Maps using a case study of Amazon
Authors: Meghana Rao, Tugrul U. Daim
Addresses: Department of Engineering and Technology Management, Portland State University, PO Box 751, Portland, OR 97207, USA. ' Department of Engineering and Technology Management, Portland State University, PO Box 751, Portland, OR 97207, USA
Abstract: The paper illustrates the complexity of data management in organisations, which are moving from simple database access architecture to a Service-Oriented Architecture (SOA). The practical application of Topic Maps as a knowledge management tool in an SOA setting to capture/search/use existing data and use it in different contexts based on the user is illustrated using Amazon|s software architecture as an example.
Keywords: organisational memory; knowledge management; service-oriented architecture; SOA; topic maps; data management; software architecture; Amazon.
International Journal of Services, Economics and Management, 2010 Vol.2 No.1, pp.59 - 79
Published online: 02 Dec 2009 *Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article