Title: Adoption of management innovations: the case of Balanced Scorecard

Authors: Suhanya Aravamudhan, T.J. Kamalanabhan

Addresses: Department of Management Studies, Indian Institute of Technology Madras, Chennai 600036, India. ' Department of Management Studies, Indian Institute of Technology Madras, Chennai 600036, India

Abstract: This paper throws light on the recent innovation in the Performance Measurement and Management Systems of Organisations with special reference to the concept of Balanced Scorecard (BSC). The paper discusses the fit between the features of innovation and the usage of balanced performance measurement systems like BSC. This paper tries to bring out the relevance of linking company|s vision and strategy and building balanced measurement systems focusing both on financial and non-financial measures. The prerequisites in building a BSC, the contingency factors that facilitate BSC usage and the role played by the Behavioural factors in the various phases of BSC are also discussed. The paper brings out the research propositions that motivate organisations to adopt BSC in the Indian context.

Keywords: BSC; balanced scorecard; innovation adoption; performance measurement; strategy; contingency factors; behavioural factors; performance management; financial measures; non-financial measures; India; change management.

DOI: 10.1504/IJSCM.2009.024511

International Journal of Strategic Change Management, 2009 Vol.1 No.3, pp.231 - 238

Published online: 07 Apr 2009 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article