Title: ERP implementation by US, Indian and Greek companies: a comparative analysis

Authors: Jaideep Motwani, Asli Yagmur Akbulut, Ram Subramanian, Maria Argyropoulou

Addresses: Department of Management, Seidman College of Business, Grand Valley State University, Grand Rapids, MI 49504, USA. ' Department of Management, Seidman College of Business, Grand Valley State University, Grand Rapids, MI 49504, USA. ' Department of Management and Information Systems, School of Business, Montclair State University, Montclair, NJ 07043, USA. ' Athens University of Economics and Business, 76 Patission Street, GR10434 Athens, Greece

Abstract: Recent years have witnessed a dramatic increase in ERP adoption and diffusion in countries all over the world. However, not all firms have been successful in their ERP implementations. Using a case study methodology grounded in business process change theory, we examine the generic and unique factors (both cultural and non-cultural) that affect ERP implementation success in United States, India and Greece. Understanding such effects will enable managers to be more proactive and better prepared for ERP implementation. Managerial implications of the findings and future research directions are discussed.

Keywords: enterprise resource planning; business process change theory; critical success factors; cultural implications; culture; ERP implementation; ERP success; USA; United States; India; Greece.

DOI: 10.1504/IJLSM.2008.019186

International Journal of Logistics Systems and Management, 2008 Vol.4 No.6, pp.692 - 709

Published online: 02 Jul 2008 *

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