Title: A study on supply chain management from the retailer's perspective

Authors: T.N. Srikantha Dath, Chandrasekharan Rajendran, K. Narashiman

Addresses: Department of Mechanical Engineering, Sri Venkateswara College of Engineering, Pennallur, Sriperumbudur, Tamil Nadu, India. ' Department of Management Studies, IIT Madras, Tamil Nadu, India. ' Department of Chemical Engineering, A.C. College of Technology, Anna University, Tamil Nadu, India

Abstract: Retailers offer choice, immediacy, different price points and an ambience that influences consumption. The win-win scenario is where manufacturers and retailers work together to create highly satisfying experiences for the consumer. The present work identifies the various critical factors and operating elements of Supply Chain Management (SCM) and develops a valid and reliable instrument in order to cover the aspects of SCM in India from the perspective of the retailer. In this paper, from the retailer|s perspective, the relationship between the factors of SCM and the measures of performance is investigated in a moderated environment. The results indicate that the moderator (supply chain orientation) has a significant and positive effect on the relationship between the factors of SCM and the performance variable of the retailers.

Keywords: supply chain management; SCM; performance measures; empirical study; constructs; manufacturing; retailers; moderators; confirmatory factor analysis; regression; India; supply chain orientation.

DOI: 10.1504/IJPM.2008.018431

International Journal of Procurement Management, 2008 Vol.1 No.4, pp.453 - 471

Published online: 21 May 2008 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article