Title: Maintenance quality objectives development methodology and its executive support system

Authors: K. Elangovan, V. Selladurai, S.R. Devadasan, R. Murugesh

Addresses: Department of Mechanical Engineering, Coimbatore Institute of Technology, Coimbatore 641 014, Tamil Nadu, India. ' Department of Mechanical Engineering, Coimbatore Institute of Technology, Coimbatore 641 014, Tamil Nadu, India. ' Department of Production Engineering, PSG College of Technology, Coimbatore 641 004, Tamil Nadu, India. ' Department of Mechanical Engineering, Hindusthan College of Engineering and Technology, Coimbatore 641 032, Tamil Nadu, India

Abstract: The growth of strategic management principles and ISO 9000 certifications triggered the organisations to develop objectives. Subsequent researches have established that objectives enabled the organisations to achieve core competencies. On sensing their importance, the field of maintenance engineering has also been orienting towards developing objectives. Yet the research activities reported in this direction is found to be minimum. In order to overcome this situation, this paper has reported a research project in which the relevant literature has been systematically reviewed to evolve a model for developing maintenance quality objectives. On considering the requirement of closer involvement and support of executives while developing maintenance quality objectives, a module of Executive Support System (ESS) has been developed. The practical validation of this module was checked by gathering the feedback received from two maintenance engineering executives.

Keywords: objectives; total productive maintenance; TPM; executive support systems; ESS; strategic management; literature survey; maintenance quality; maintenance engineering.

DOI: 10.1504/IJMP.2008.018370

International Journal of Management Practice, 2008 Vol.3 No.2, pp.179 - 201

Published online: 18 May 2008 *

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