Article: Designing collaborative roles and responsibilities in supply chain Journal: International Journal of Management Practice (IJMP) 2008 Vol.3 No.1 pp.96 - 114 Abstract: Different tasks in the supply chains should be accomplished by well-defined collaboration of the members and functional sections in the organisations. Therefore, optimising the definition of roles and responsibilities for several supply chain processes is critical. Defining roles and responsibilities in the supply chain could be considered as a part of a broader concept called enterprise architecture. Supply Chain Operations Reference (SCOR) model can be used for constructing supply chain-focused enterprise architecture. Relations between different levels of organisation are important in enterprise architecture. Roles and responsibilities are the essential concepts for relating organisations, processes, people and systems that must perform certain processes. Although the SCOR model gives very helpful standardisation and its best practices, it does not give any suggestion about the proper design of organisational roles involved in each process. This paper proposes a framework for accurate definition of roles and responsibilities based on SCOR model. This concept can be extended for other types of collaborative organisations. Inderscience Publishers - linking academia, business and industry through research

Title: Designing collaborative roles and responsibilities in supply chain

Authors: Jafar Razmi, Fariborz Jolai, Behzad Hezarkhani

Addresses: Industrial Engineering Department, Faculty of Engineering, University of Tehran, Iran; European Centre for TQM, University of Bradford, UK. ' Industrial Engineering Department, Faculty of Engineering, University of Tehran, Iran. ' Industrial Engineering Department, Faculty of Engineering, University of Tehran, Iran

Abstract: Different tasks in the supply chains should be accomplished by well-defined collaboration of the members and functional sections in the organisations. Therefore, optimising the definition of roles and responsibilities for several supply chain processes is critical. Defining roles and responsibilities in the supply chain could be considered as a part of a broader concept called enterprise architecture. Supply Chain Operations Reference (SCOR) model can be used for constructing supply chain-focused enterprise architecture. Relations between different levels of organisation are important in enterprise architecture. Roles and responsibilities are the essential concepts for relating organisations, processes, people and systems that must perform certain processes. Although the SCOR model gives very helpful standardisation and its best practices, it does not give any suggestion about the proper design of organisational roles involved in each process. This paper proposes a framework for accurate definition of roles and responsibilities based on SCOR model. This concept can be extended for other types of collaborative organisations.

Keywords: supply chain management; SCM; supply chain operations reference model; SCOR model; enterprise architecture; supply chain roles; supply chain responsibilities; supply chain collaboration.

DOI: 10.1504/IJMP.2008.016049

International Journal of Management Practice, 2008 Vol.3 No.1, pp.96 - 114

Published online: 03 Dec 2007 *

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Title: Designing collaborative roles and responsibilities in supply chain

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