Title: The impact of e-leadership on virtual teams' organisational performance: team dynamics as a mediator

Authors: Sahem Nawafleh; Baraa Abusaraya

Addresses: Department of Public Administration, Yarmouk University, Jordan ' Department of Public Administration, Yarmouk University, Jordan

Abstract: This study examines e-leadership's role in improving virtual team dynamics within public sector ministries. Using a mixed-methods approach, it analysed 398 survey responses from ministry leaders and team members, focusing on factors like gender, job nature, age, and experience. Findings show moderate implementation of e-leadership, with high trust and communication but moderate guidance and coordination. Team dynamics are strong, especially in goal setting and collaboration, with performance varying by ministry and job title. The Ministry of Labor showed the highest performance, suggesting potential for cross-ministry insights. Recommendations include enhancing guidance skills and providing virtual team training to build on existing strengths. Promoting gender equality and customised leadership could foster inclusivity. This research contributes to understanding electronic leadership in public organisations, offering practical insights for leaders and policymakers to enhance team effectiveness.

Keywords: e-leadership; virtual teams' organisational performance; team dynamics; public sector.

DOI: 10.1504/EG.2025.149239

Electronic Government, an International Journal, 2025 Vol.21 No.6, pp.667 - 691

Received: 28 Jan 2024
Accepted: 06 Sep 2024
Published online: 20 Oct 2025 *

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