Title: A study on E-HRM process in selected IT and ITES companies with special reference to Chennai

Authors: M.M. Shanmugapriya; D. Venkatramaju

Addresses: Department of Management Studies, Bharath Institute of Higher Education and Research, Chennai, Tamil Nadu, India ' Department of Management Studies, Bharath Institute of Higher Education and Research, Chennai, Tamil Nadu, India

Abstract: Electronic human resource management (E-HRM) is a relatively new idea for developing countries like India. E-HRM is hardly ever applied in the industrial sector because most of its procedures are labour-intensive. E-HRM is the solution for the 21st century when production will be scaled up, most work will be automated, and human resource management will be extremely complex. This study examines the current E-HRM practices in Chennai's IT and ITES sectors and how they affect business success. 'Recruitment system, employee system, information management system, salary management system, learning and training system, idea and creativity exchange system' are the nine criteria to evaluate E-HRM practices. On the other side, there is little correlation between organisational success and the employee system, information management system, and idea and creativity exchange system. Because HRM is in a transitional phase, the idea and creative exchange system and the staff management system ask for a more humanistic approach. For the evaluation of the individual constructs, descriptive analysis is used. ANOVA and T-tests analyse differences within the individual constructs regarding demographic variables. Cronbach's alpha method was used to test the reliability.

Keywords: organisational performance; e-hiring; e-performance appraisal; e-learning; e-rewards; human resource management; HRM; electronic human resource management; E-HRM.

DOI: 10.1504/IJICBM.2025.147924

International Journal of Indian Culture and Business Management, 2025 Vol.35 No.4, pp.476 - 503

Received: 23 May 2023
Accepted: 06 Sep 2023
Published online: 11 Aug 2025 *

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