Title: Data-driven insights: exploring the influence of enterprise resource planning systems on managerial decision processes

Authors: Sambhajiraje Shivajirao Patil; Dhananjay S. Deshpande; Rajesh Jagannathrao Londhe; Shrikant Ashok Mapari; Sachin Arun Naik; Pravin S. Metkewar

Addresses: Dr. D.Y. Patil Vidyapeeth, Pimpri, Pune – 411018, Maharashtra, India ' Computer Applications and Management, MBAESG – Ajeenkya D Y Patil University, DY Patil Knowledge City, Charholi Bk. Via Lohegaon, Pune – 412105 Maharashtra, India ' Savitribai Phule Pune University, Pune, Maharashtra, 411044, India ' Symbiosis Institute of Computer Studies and Research (SICSR), Symbiosis International (Deemed University), Pune, Maharashtra, India ' School of Computer Science and Applications, Dr. Vishwanath Karad MIT World Peace University, Kothrud, Pune, India ' School of Computer Science and Applications, Dr. Vishwanath Karad MIT World Peace University, Kothrud, Pune, India

Abstract: Enterprise resource planning (ERP) systems are being significantly impacted by data driven decision making (DDDM) processes and managerial decision processes. The study explores how ERP influences management decision processes. Also, this study intends to determine DDDM with the mediating effect on ERP and managerial decision process (MDP). The recognised questionnaires were circulated to 447 managers of SMEs in India. Using a non-probability convenience sample approach, it was possible to investigate how DDDM in ERP improved. The outcome demonstrates that performance expectancy (PE) has a significant impact on ERP.

Keywords: enterprise resource planning system; ERP; data-driven decision-making; managerial decision process; MDP; small and medium-sized enterprises; SMEs; decision-making program.

DOI: 10.1504/IJBPIM.2025.146547

International Journal of Business Process Integration and Management, 2025 Vol.12 No.2, pp.179 - 192

Received: 06 Aug 2024
Accepted: 23 Jan 2025
Published online: 02 Jun 2025 *

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