Title: Factors influencing e-business adoption by Jordanian SMEs

Authors: Mohammad J. Adaileh; Ali R. Alshawawreh; Ibrahim Harazneh; Hamzah Elrehail; Shafique Ur Rehman; Mohammad Rokibul Hossain

Addresses: Department of Business Process Design, Business Economics, University of Salamanca, Spain ' Department of Economics and Business Sciences, Universid De Granada, Spain ' Center of Training, Consulting and Community Communication, Mutah University, Karak, Jordan ' Department of Management, College of Business Administration, University of Sharjah, Sharjah, United Arab Emirates; Faculty of Business and Economics, American University of Cyprus, Nicosia, Cyprus ' ILMA University Business School, ILMA University, Main Ibrahim Hyderi Road, Korangi Creek, Karachi, Pakistan ' Department of Business Administration, Faculty of Business Studies, Premier University, Chittagong, Bangladesh

Abstract: This paper explores the e-business adoption considerations of small and medium enterprises (SMEs) in Jordan. The factors were identified based on the technological, organisational and, environmental (TOE) framework. Previous literature and focus discussion groups were deployed to develop the initial questionnaire, which includes most of the determinants that SMEs are likely to face. Exploratory and confirmatory factor analyses were carried out using two separate samples that correspond to the SMEs in Jordan. Structural equation modelling was used to test the hypotheses of the effect of these factors on the adoption of e-business. The results showed that adoption is affected positively by technological factors and negatively by environmental factors, whereas there was no effect of organisational factors. The study provides a comprehensive view of the TOE framework, taking into account the limitations faced by the study in order to develop a future direction when adopting technology.

Keywords: TOE; electronic business; e-business; adoption; SMEs; Jordan; structural equation modelling; SEM; EFA; CFA.

DOI: 10.1504/IJBIS.2024.143874

International Journal of Business Information Systems, 2024 Vol.47 No.4, pp.523 - 551

Received: 08 Jul 2020
Accepted: 08 Mar 2021
Published online: 12 Jan 2025 *

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