Title: Ebullient supervision, employee engagement and employee commitment in a higher education institution: the partial least square approach

Authors: Robert Ipiin Gnankob; Abraham Ansong; Beatrice Sarfo Gyamfi; Kassimu Issau; Edna N.A. Okorley

Addresses: Department of Management, University of Cape Coast, Cape Coast, Central Region, Ghana ' Department of Management, University of Cape Coast, Cape Coast, Central Region, Ghana ' Department of Management, University of Cape Coast, Cape Coast, Central Region, Ghana ' Department of Marketing and Supply Chain Management, University of Cape Coast, Cape Coast, Central Region, Ghana ' Department of Human Resource Management, University of Cape Coast, Cape Coast, Central Region, Ghana

Abstract: The study investigated the influence of ebullient supervision on employee commitment in a Ghanaian public university through the mediating role of employee engagement. The simple random sampling technique was used to draw 302 administrative staff of the university to respond to the self-administered questionnaire on the constructs. Furthermore, the partial least square structural equation technique was deployed to test the research hypotheses in the study. The results showed that ebullient supervision had a significant positive relationship with employee commitment and employee engagement. The findings further revealed that employee engagement positively correlated with employee commitment. Finally, the study's findings established that employee engagement partially mediated the link between ebullient supervision and employee commitment. The study emphasised that various supervisors in a university's administration should create an environment that favours fun where subordinates can form ties with one another.

Keywords: ebullient supervision; commitment; workplace friendship; employee engagement.

DOI: 10.1504/IJWI.2024.142025

International Journal of Work Innovation, 2024 Vol.5 No.4, pp.347 - 367

Received: 13 Mar 2023
Accepted: 18 Jun 2023
Published online: 07 Oct 2024 *

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