Title: Determining the maturity level for the selected manufacturing industries through Industry 4.0 perspectives
Authors: Deusdedith Pastory Maganga; Ismail W.R. Taifa
Addresses: Quality Management Directorate, Tanzania Bureau of Standards, P.O Box 9524, Dar es Salaam, Tanzania; Department of Mechanical and Industrial Engineering, College of Engineering and Technology, University of Dar es Salaam, P.O. Box 35131, Dar es Salaam, Tanzania ' Department of Mechanical and Industrial Engineering, College of Engineering and Technology, University of Dar es Salaam, P.O. Box 35131, Dar es Salaam, Tanzania
Abstract: Industry 4.0 (I4.0) is an emerging revolution encompassing various novel technologies with the potential for business and organisation excellence. This study thus determined the I4.0 maturity level of the manufacturing industries in Tanzania. Quantitative and qualitative methods were employed: such methods included observation, questionnaires, interviews, and document review to garner respondents' viewpoints to establish the maturity level. This study considered the purposive or expert judgement approach as a sampling approach. The collected data from 15 Tanzanian manufacturing factories were critically analysed using Minitab version 20.3 and MAXQADA 2020 software. The study revealed that Tanzania's I4.0 adoption level is medium - a level of 3.0 out of 5.0. Most Tanzanian manufacturing industries also employ Quality 3.0 to manage the quality of their operations and products, comprising total quality management, ISO standards, and quality management systems.
Keywords: Industry 3.0; Quality 4.0; Industry 4.0; maturity models; maturity level; maturity dimensions; fourth industrial revolution; quality management system; QMS; Tanzanian manufacturing industries; Tanzania.
DOI: 10.1504/IJMDM.2024.139388
International Journal of Management and Decision Making, 2024 Vol.23 No.4, pp.480 - 504
Received: 29 Apr 2022
Accepted: 05 Jan 2023
Published online: 02 Jul 2024 *