Title: The relationship between the strategies of operations, supply chain, information system and its impact on supply chain performance

Authors: Asish Oommen Mathew; K.N. Yashas; Giridhar B. Kamath

Addresses: Department of Humanities and Management, Manipal Institute of Technology, Manipal Academy of Higher Education, Manipal, India ' Department of Humanities and Management, Manipal Institute of Technology, Manipal Academy of Higher Education, Manipal, India ' Department of Humanities and Management, Manipal Institute of Technology, Manipal Academy of Higher Education, Manipal, India

Abstract: This study investigates the impact of operations strategy on supply chain strategy and supply chain performance, as well as the moderating effect of information system strategy on supply chain performance. This is an empirical study. The major source of data collection is a questionnaire-based survey. By disseminating the Google Forms, responses from operations and supply chain employees working in large-scale firms in Bangalore were gathered. The data collected is analysed using the structural equation modelling-partial least squares approach. For data analysis, SMART-PLS and SPSS are employed. The findings indicate that for enterprises that rely on flexibility as an operating strategy, an agile supply chain approach is acceptable, and that implementing an information system to support the flexibility strategy improves supply chain performance.

Keywords: operations strategy; supply chain strategy; information system strategy; supply chain performance.

DOI: 10.1504/IJPQM.2024.138153

International Journal of Productivity and Quality Management, 2024 Vol.42 No.1, pp.70 - 89

Received: 16 Sep 2021
Accepted: 28 Jun 2022
Published online: 30 Apr 2024 *

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