Title: Project management ethics and corporate reputation: the mediating role of employee satisfaction

Authors: Najm A. Najm; Mohammad S. Alhmeidiyeen; Naser A. Abuyassin; Jasser A. Al-Nasour

Addresses: Business Administration Department, Al-Zaytoonah University of Jordan, Amman, Jordan ' Lahore Business School, The University of Lahore, Pakistan ' Abu-Ghazaleh University College for Innovation, Amman, Jordan ' Business Administration Department, Al-Zaytoonah University of Jordan, Amman, Jordan

Abstract: This study seeks to explore the impact of project management ethics on the corporate reputation. Project management ethics included five dimensions: the first four dimensions (responsibility, respect for commitments, fairness, and honesty) were taken from the project management ethics code issued by the American project management institute, with a fifth dimension being ethical citizenship proposed by the researchers. The study also sought to determine the impact of employee satisfaction as a mediating variable on the relationship between project management ethics and company reputation. The study was carried out on the Greater Amman Municipality (the capital of Jordan), which is characterised by a number of projects implemented in many sites by its engineering units. The number of respondents participating in the study sample was 112 respondents, including engineers, technicians, and administrative employees. The results of the study confirmed that all dimensions of project management ethics had a positive impact on the company's reputation, with the exception of ethical citizenship, which had no significant impact on the corporate reputation. In addition, employee satisfaction as a mediating variable had a significant impact on the relationship between ethics and the corporate reputation.

Keywords: project management; ethics; PMI code of ethics; corporate reputation; employee satisfaction.

DOI: 10.1504/IJPQM.2023.132267

International Journal of Productivity and Quality Management, 2023 Vol.39 No.3, pp.409 - 429

Received: 22 Jun 2021
Accepted: 19 Aug 2021
Published online: 14 Jul 2023 *

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