Title: Analytical methods as a source of value in human resource management in consulting companies

Authors: Rui Gonçalves; Beatriz Silva; Leandro Pereira; Renato Lopes Da Costa; Álvaro Dias; Natália Teixeira

Addresses: PIAGET Almada, Almada, Portugal ' Universidade Nova de Lisboa, Lisbon, Portugal ' BRU-Business Research Unit, ISCTE – Instituto Universitário de Lisboa, WINNING LAB, Lisbon, Portugal ' Business Research Unit – BRU-IUL, ISCTE – Instituto Universitário de Lisboa, Lisbon, Portugal ' Universidade Lusófona de Humanidades e Tecnologias, ISCTE – Instituto Universitário de Lisboa, Lisbon, Portugal ' ISG – Business and Economics School, Lisbon, Portugal

Abstract: Currently, the ability to analyse company information provides an advantage for any department, namely the human resources. The literary review of this article points out factors that need to be better explored and improved so that the development and implementation of analytical processes in HR can be accepted and better understood. Through the HR analytical processes, the creation of knowledge plays a central role in the entire organisation. One of the motivating factors of this research is to be able to understand what data analysis processes are being used in the HR department at consulting organisations, how they create knowledge, how they manage it, and the impact that these processes have on the areas in which they are placed. For this, a questionnaire was carried out. The results demonstrate the analytical techniques used, how the entire analysis process is developed, as well as what are the advantages of performing it.

Keywords: human resources; information management; strategic management; analytical models; employee retention; consulting.

DOI: 10.1504/IJKL.2022.119915

International Journal of Knowledge and Learning, 2022 Vol.15 No.1, pp.67 - 88

Received: 31 Mar 2021
Accepted: 16 Aug 2021
Published online: 23 Dec 2021 *

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