Title: Explaining the role of human resources management tasks in organisational learning and model designing through grounded theory in Eghtesad Novin Bank

Authors: Moslem Salehi; Ali Shaemi Barzoki; Mohammad Esmaeil Ansari; Ali Rabbani Khorasgani

Addresses: Department of Management, Faculty of Administrative Sciences and Economics, University of Isfahan, Isfahan, Iran ' Department of Management, Faculty of Administrative Sciences and Economics, University of Isfahan, Isfahan, Iran ' Department of Management, Faculty of Administrative Sciences and Economics, University of Isfahan, Isfahan, Iran ' Department of Social Sciences, Faculty of Literature and Humanities, University of Isfahan, Isfahan, Iran

Abstract: There has been a growing interest among scholars in intangible organisational capitalism recent years. The main purpose of this study was to examine the role of human resources management tasks in organisational learning. In fact, efforts have been made to identify the supporting strategies and policies through which human resources management tasks affect organisational learning in Eghtesad Novin Bank, using grounded theory. In this research, theoretical sampling and deep interview (non-structured and semi-structured), observation and study of documents and reports have been used. In the process of theoretical sampling, those people were referred, who helped more in explaining codes, concepts, and categories. Axial categories included individual learning capacity, attracting and recruiting system, employee development system, service compensation and performance management system, employee relationship and participation system, organisational learning capability, information repository, organisational learning, and increased competitiveness. These propositions have been extracted in the form of 102 codes, 55 concepts and 25 categories. Titles for the categories have been selected through researcher's suggestion (with reference to the research literature) and approval of participants, and have intended to have the highest possible correspondence with the propositions that they represent.

Keywords: learning; grounded theory; human resources management tasks; individual learning capacity; organisational learning capability.

DOI: 10.1504/IJPMB.2021.118299

International Journal of Process Management and Benchmarking, 2021 Vol.11 No.6, pp.776 - 790

Received: 28 Mar 2019
Accepted: 05 Aug 2019
Published online: 20 Oct 2021 *

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