Authors: Deepak Eldho Babu; Arshinder Kaur
Addresses: Mechanical Engineering Department, Mar Athanasius College of Engineering, Kothamangalam, Kerala, India ' Department of Management Studies, IIT Madras, Tamil Nadu, India; School of Information System, Curtin Business School, Curtin University, Australia
Abstract: The purpose of the research paper is to provide insight to the Indian hotel administrators by identifying key sustainability practices that can be jointly adopted with their supply chain members and will effectively contribute to the management of hospitality operations. A comprehensive framework is developed and a confirmatory factor analysis is used to test the relationship between the observed indicators and their factors. A set of reliable and valid measurements of sustainability practices in tourism supply chain that aims at the betterment of hospitality management methods is an outcome of the paper. The identified sustainability practices are used for conceptualisation of the model which can be logically used by the practicing managers in tourism supply chain and gain competitive advantage. The findings clearly suggest that sustainability practices need to be looked from the supply chain perspective than as individually.
Keywords: tourism supply chain; TSC; hotels; confirmatory factor analysis; CFA; sustainability practices; tourism destination.
International Journal of Services, Economics and Management, 2020 Vol.11 No.3, pp.302 - 327
Received: 22 May 2019
Accepted: 27 Mar 2020
Published online: 03 Nov 2020 *