International Journal of Services Technology and Management (IJSTM)

International Journal of Services Technology and Management

2022 Vol.28 No.1/2


Pages Title and author(s)
1-23Real-time visibility technologies and supply chain performance: an empirical investigation
Thomas C. Carton; Tal Ben-Zvi; Burak S. Ayata
DOI: 10.1504/IJSTM.2022.123502
24-45The role of generational cohorts in mobile banking adoption: evidence from South-Eastern Europe
Gentjan Çera; Khurram Ajaz Khan; Fabjan Lashi; Sadik Maloku
DOI: 10.1504/IJSTM.2022.123503
46-67Handheld device formfactor effects on worker productivity during loading tasks: a case study
Reuben Burch; Lesley Strawderman; Tyler Ross; Linkan Bian; Katherine King; Kari Babski-Reeves; Farjana Nur
DOI: 10.1504/IJSTM.2022.123504
68-85The impact of ICT on the tourist economy of a southern Italian region
Alfonso Marino; Paolo Pariso
DOI: 10.1504/IJSTM.2022.123506
86-119The impacts of trust, specific asset investment, knowledge sharing, and collaborative design on service innovation performance: a service-dominant logic perspective
Zhaoquan Jian; Osman Mohamed Ali
DOI: 10.1504/IJSTM.2022.123507
120-140Factors affecting the adoption of cloud-based CRM in small and medium enterprises
Sara Forootani; Neda Abdolvand; Saeedeh Rajaee Harandi
DOI: 10.1504/IJSTM.2022.123509