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International Journal of Services Technology and Management (IJSTM)

International Journal of Services Technology and Management

2020 Vol.26 No.6


Pages Title and author(s)
455-477The joint effect of buyer-supplier interaction and service complexity on B2B buyer satisfaction
Rafael Teixeira; Ely Laureano Paiva; Celso Augusto De Matos; Patrick Vesel
DOI: 10.1504/IJSTM.2020.110368
478-501Periodic review integrated inventory model with controllable lead time and setup cost in the presence of a service level constraint
Fu Huang; Huaming Song
DOI: 10.1504/IJSTM.2020.110369
502-519Punjab National Bank: implementing core banking solution
Bala Krishnamoorthy; Archana Shivkumar
DOI: 10.1504/IJSTM.2020.110366
520-537Energy-efficient fairness-aware memory access scheduling
Aastha Modgil; Vivek Kumar Sehgal; Nitin Chanderwal
DOI: 10.1504/IJSTM.2020.110367
538-554Cloud platform to improve performance outcomes: role of customer relationship management and innovation capabilities
Chu-Ching Wang; Li-Ren Yang; Hsiu-Chen Chuang
DOI: 10.1504/IJSTM.2020.110375

 

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