International Journal of Services Technology and Management (IJSTM)

International Journal of Services Technology and Management

2020 Vol.26 No.4


Pages Title and author(s)
267-290Co-evolution path and its innovative design of China's export cross-border e-commerce: a case study
Mingli Zhang; Man Chen; Wei Zuo
DOI: 10.1504/IJSTM.2020.107439
291-304What constitutes excellent user experience in online consumers' return services?
Jingwen Chen; Yan Ma
DOI: 10.1504/IJSTM.2020.107438
305-322A novel multiple attribute decision making method based on grey relational projection and its application for e-commerce risk assessment
Xiaoyue Liu; Dawei Ju
DOI: 10.1504/IJSTM.2020.107437
323-340A novel approach for improving data locality of MapReduce applications in cloud environment through intelligent data placement
T.P. Shabeera; S.D. Madhu Kumar
DOI: 10.1504/IJSTM.2020.107435
341-356Combined fuzzy theory and Delphi method for instruments designing framework of online marketing flexibility dimensions
Anil Kumar; Piyush Sindhwani; Shrawan Kumar Trivedi
DOI: 10.1504/IJSTM.2020.107436