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International Journal of Services Technology and Management (IJSTM)

International Journal of Services Technology and Management

2004 Vol.5 No.2


Pages Title and author(s)
111-139An empirical study on the evaluation of bank branch performance using data envelopment analysis
Raman Manandhar, John C.S. Tang
DOI: 10.1504/IJSTM.2004.004054
140-150Bank market conceptual maps: customers' perceptions of Hellenic financial services
John Mylonakis
DOI: 10.1504/IJSTM.2004.004055
151-169Electronic commerce and open communities: an assessment of internet EDI
Giorgio Gottardi, Ettore Bolisani, Matteo Di Biagi
DOI: 10.1504/IJSTM.2004.004056
170-180Forecasting the development of internet security technology in Taiwan via scenario analysis
Tser-yieth Chen, Ji-jenn Chiou
DOI: 10.1504/IJSTM.2004.004057
181-205Information system planning in a drug service: a case study
Prasanta Kumar Dey, S. Hariharan, Stephen O. Ogunlana
DOI: 10.1504/IJSTM.2004.004058
206-220Unattended reception – a business opportunity?
Vesa Kamarainen, Mikko Punakivi
DOI: 10.1504/IJSTM.2004.004059

 

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