International Journal of Services Technology and Management (IJSTM)

International Journal of Services Technology and Management

2003 Vol.4 No.1


Pages Title and author(s)
1-13An analysis of the development strategy of the telecommunications industry in Taiwan
Chyan Yang, Rebecca H.M. Yen, Chih-Sung Lai
DOI: 10.1504/IJSTM.2003.002567
14-29A key to TQM benefits: manager involvement in customer processes
Vincent W.S. Yeung, Robert W. Armstrong
DOI: 10.1504/IJSTM.2003.002568
30-41Supply chain management: perceptions of upper level and production managers
Michael J. Dotson, Terry M. Chambers, Dinesh S. Dave
DOI: 10.1504/IJSTM.2003.002569
53-65Is international e-commerce an HIV tax issue?
Jeff Mukadi Ngoy
DOI: 10.1504/IJSTM.2003.002571
66-78A web-based data extraction system for supply chain management-using SAP R/3
Ruey-Shun Chen, Hsien-Chih Wang, Chieh-Min Wang
DOI: 10.1504/IJSTM.2003.002572
79-101Technological change and network development: challenges and perspectives in mobility and communication
Domenico Campisi, Agostino La Bella, Massimo Gastaldi
DOI: 10.1504/IJSTM.2003.002573