International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2026 Vol.53 No.3


Pages Title and author(s)
267-289Productivity assessment for academic institutions using DEA-Malmquist productivity index
Geo Kuruvila George; Georgy P. Kurien
DOI: 10.1504/IJSOM.2026.152582
290-312Extended UTAUT model to understand the role of computer anxiety and work-life quality in faculty adoption of online learning in higher education institutes
Vishnu Lal; G. Varaprasad
DOI: 10.1504/IJSOM.2026.152592
313-344An investigation of passenger service satisfaction with international airports: evidence from Vietnam-Taiwan direct flights at Tan Son Nhat International Airport
Nam Tien Duong
DOI: 10.1504/IJSOM.2026.152591
345-362An examination of the association between green HRM practices and pro environmental behaviour: prism of AMO theory
K. Vanisri; Prabir Chandra Padhy
DOI: 10.1504/IJSOM.2026.152581
363-399A scientometric analysis of the relationship between entrepreneurial marketing and SME performance for long-term sustainability
R. Manigandan
DOI: 10.1504/IJSOM.2026.152583
400-416Analysis of the implementation of the LSS approach in Moroccan services: benefits, tools, difficulties, critical success factors
Siham Alami-Chentoufi; Abdelali En-Nadi
DOI: 10.1504/IJSOM.2026.152587