International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2024 Vol.48 No.2


Pages Title and author(s)
155-175Comparison of selected supply chain management practices of three major regional/metropolitan hospitals within the context of the dual COVID-19 and opioid crises
Alan D. Smith
DOI: 10.1504/IJSOM.2024.138930
176-191The influences of hotel employees' service innovativeness on brand image and loyalty
Wen-Jung Chen
DOI: 10.1504/IJSOM.2024.138932
192-212Does human capital affect the implementation of ISQC 1 in audit firms of non-big 4? Evidence from Jordan
Zaid Jaradat; Ahmad Hardan
DOI: 10.1504/IJSOM.2024.138928
213-233Service quality dimension of polytechnic and its evaluation: the students' perspective in Indonesia
Saiful Ghozi; Setyabudi Indartono; Aji Prasetya Wibawa
DOI: 10.1504/IJSOM.2024.138933
234-255Efficiency in accredited, high complexity hospitals of Bogota - Colombia
L.M. Pineda-Marín; R.G. García-Cáceres; J.C. Barrero-Calixto
DOI: 10.1504/IJSOM.2024.138958
256-271The server allocation problem for Markovian queueing networks
Anderson Ribeiro Duarte
DOI: 10.1504/IJSOM.2024.138931
272-304Prioritisation of warehouse location through analytical hierarchy process: a case study in a pump manufacturing company
A. Anand Jayakumar; C. Krishnaraj; S.R. Devadasan; R. Muruganandham
DOI: 10.1504/IJSOM.2024.138929