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International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2023 Vol.45 No.4


Pages Title and author(s)
427-445Identification of efficient production plans for a food packaging process using discrete event simulation
Jenaro Nosedal-Sanchez; Carlos Rivera-Mejia; Javier Garcia-Gutierrez
DOI: 10.1504/IJSOM.2023.132857
446-483Periodic equivalent to evaluate the dynamic efficiency of units with multi-stage network structure
Alireza Ebrahimi Bagha; Farhad Hosseinzadeh Lotfi; Alireza Amirteimoori; Mohsen Rostamy-Malkhlifeh
DOI: 10.1504/IJSOM.2023.132861
484-513A quality-based customer service system approach
Nilson Cibério de Araújo Leão; Fagner José Coutinho de Melo; Raíssa Corrêa de Carvalho; Denise Dumke de Medeiros
DOI: 10.1504/IJSOM.2023.132856
514-529Non-performing assets - an important parameter of measuring the financial soundness of banks
Sulagna Das; Amar Kumar Mishra; Somnath Paul
DOI: 10.1504/IJSOM.2023.132860
530-551Supplier's performance evaluation in supply chains using item response theory
Kathyana Vanessa Diniz Santos; Fernanda Paes Arantes; Maria Silene Alexandre Leite; Antonio Cezar Bornia
DOI: 10.1504/IJSOM.2023.132858
552-568Readiness assessment for change in primary healthcare due to COVID-19 pandemic
Albi Thomas; M. Suresh
DOI: 10.1504/IJSOM.2023.132859

 

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