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International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2023 Vol.45 No.3


Pages Title and author(s)
293-313Redefining a value co-creation behaviour model for student satisfaction in HEIs
Shamima Raihan Manzoor; Abdullah Al Mahmud
DOI: 10.1504/IJSOM.2023.132466
314-331Impact of macroeconomic and institutional factors on the financial performance: a study of platform-based companies
Sangita Dutta Gupta; Parth Sodani; Ritam Karmakar; Shivanshu Gupta; Swapnil Singh
DOI: 10.1504/IJSOM.2023.132477
332-354Green inventory-routing problem of perishable items with age-related price and the possibility of renting vehicles
Maryam Dezhtaherian; Mahsa Ghandehari; Saeedeh Ketabi
DOI: 10.1504/IJSOM.2023.132461
355-372Organisational learning: a study of the industrial sector
Anil Kumar; Deepika Saini
DOI: 10.1504/IJSOM.2023.132464
373-382How McDonaldisation impacts on the operations in travel and tourism
Georgia Papadopoulou
DOI: 10.1504/IJSOM.2023.132462
383-400Impact of globalisation on logistics management in Nigeria
Ayodeji Dennis Adeitan; Clinton O. Aigbavboa; Oyindamola Cynthia Olubiyo
DOI: 10.1504/IJSOM.2023.132465
401-425Improving the performance of customer relationship management regarding trust factors by a unique mathematical programming approach
Mahdi Hamid; Shirin Ghasemi; Ahmad Ghasemkhani; Reza Ramezantabar
DOI: 10.1504/IJSOM.2023.132463

 

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