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International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2021 Vol.40 No.4


Pages Title and author(s)
445-458Building competitive capabilities for the textile industry: case of Korean firms
Euisung Jung; Sangmoo Shin; Eun Ju Jung
DOI: 10.1504/IJSOM.2021.120072
459-477Scheduling and short-term demand forecasting in an on-demand ride service industry
Ritesh Adhyapak
DOI: 10.1504/IJSOM.2021.120056
478-501Impact-based disaster classification: a prerequisite for planning and operations of humanitarian supply chain
Lijo John; Anand Gurumurthy
DOI: 10.1504/IJSOM.2021.120057
502-533Retrial queue with unreliable server and second optional service under K types of Bernoulli vacations
S. Pavai Madheswari; P. Suganthi
DOI: 10.1504/IJSOM.2021.120058
534-563Creating and developing the actor-network for a car manufacturing firm's mobility services
Prasanna Kumar Kukkamalla; Miia Martinsuo; Andrea Bikfalvi; Anna Arbussà
DOI: 10.1504/IJSOM.2021.120055
564-595Critical success factors for total quality management in primary and secondary education
Eleni Sfakianaki; Andreas Kakouris; Christina Siontorou
DOI: 10.1504/IJSOM.2021.120061

 

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