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International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2020 Vol.35 No.2


Pages Title and author(s)
137-158Healthcare relational coordination: a review on parameter selection for modified high performance work practices
T. Kamatchi; P.L.K. Palaniappan
DOI: 10.1504/IJSOM.2020.105267
159-171Lean strategies to overcome low volume and high variety for enhanced delivery performance
G.M. Ramachandran; S. Neelakrishnan
DOI: 10.1504/IJSOM.2020.105268
172-188Women's emotional intelligence and power structure in family (case study: school teachers of Khoy City)
Seyed Hasan Hosseini; Yaser Sayadi; Mahdi Samimi; Ali Darikandeh
DOI: 10.1504/IJSOM.2020.105269
189-206Case study of SAP implementation in a corporation network plant
Zach Bochek; David L. Olson
DOI: 10.1504/IJSOM.2020.105270
207-222Strategy for enhancing ferry service in Ceuta Port
Iñigo L. Ansorena; César López-Ansorena
DOI: 10.1504/IJSOM.2020.105271
223-247E-banking service quality and customer satisfaction: an exploratory study on India
Shivani Sardana; V.N. Bajpai
DOI: 10.1504/IJSOM.2020.105272
248-267Distribution of profit in a smart phone supply chain under isoelastic demand
Pradipta Patra
DOI: 10.1504/IJSOM.2020.105273

 

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