International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2019 Vol.34 No.1


Pages Title and author(s)
1-20The impact of emotional intelligence on work life balance among the faculty members' performance in the private universities using multivariate analysis, Tamil Nadu, India - an empirical study
A. Vasumathi; Mary T. Sagaya; Kameswara Rao Poranki
DOI: 10.1504/IJSOM.2019.102028
21-32Element-capacity difference algorithm for optimal bin packing
Deep Shah; A. Aakash; R. Vimal Samsingh
DOI: 10.1504/IJSOM.2019.102029
33-47Multi-objective assembly line balancing problem under uncertainty using genetic algorithm
Ferdous Sarwar
DOI: 10.1504/IJSOM.2019.102030
48-64A study on the supplier selection for outsourcing in Iran's railway
Mohammad Mehdi Movahedi; Nima Saeidi; Mehdi Fathabadi
DOI: 10.1504/IJSOM.2019.102031
65-80The effect of the internet banking service quality on customer satisfaction (case study: Refah bank in Tehran)
Ali Nazeri; Rahman Soofifard; Mohsen Ebrahimi; Ladan Babayof
DOI: 10.1504/IJSOM.2019.102032
81-110Electronic word-of-mouth in the mobile service sector: the role of service quality and customer emotional response
Mohammed Alsaggaf; Kevin Lü; Xiaoying Li
DOI: 10.1504/IJSOM.2019.102033
111-140Inventory lot-size policies for deteriorating items with expiration dates, advance payments and shortages under trade credit
R. Uthayakumar; S. Tharani
DOI: 10.1504/IJSOM.2019.102034