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International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2019 Vol.33 No.3


Pages Title and author(s)
287-310An optimal policy for three-tier supply chain for processing an agricultural product with a stochastic demand
S.M. Shahidul Islam; Mohammad Abdul Hoque
DOI: 10.1504/IJSOM.2019.100969
311-330Leader member exchange leading service employee desired job outcomes and performance: an Indian evidence
Mushtaq A. Siddiqi; Manvinder Singh Tandon; Owais Ahmed
DOI: 10.1504/IJSOM.2019.100970
331-350Automated banks' service quality in developing economy: empirical evidences from India
Mohd Sadiq; Mohd Adil; Mohammed Naved Khan
DOI: 10.1504/IJSOM.2019.100971
351-368Maximising manufacturer's profit in a dual-channel supply chain with disruption risk
Chieh Lee; Xun Xu; Chia-Chi Hsu
DOI: 10.1504/IJSOM.2019.100972
369-394A checklist for readiness evaluation of participants area of AACSB standards
Goutam Kumar Kundu; Jyoti Prakas Majumdar
DOI: 10.1504/IJSOM.2019.100973
395-419The impact of service quality in postal services: the mediating role of self-service technology
Salmi Mohd Isa; Shaian Kiumarsi
DOI: 10.1504/IJSOM.2019.100974

 

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