International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2018 Vol.30 No.2


Pages Title and author(s)
137-150Prioritising the needs of high speed internet subscribers using importance performance analysis: the case of Asia-Tech Company in Shiraz
Arash Shahin; Samira Zolfaghari
DOI: 10.1504/IJSOM.2018.091903
151-185Energy consumption assessment and optimisation of manufacturing sectors by clustered stochastic data envelopment analysis
Ali Azadeh; Sara Motevali Haghighi; Abbas Keramati
DOI: 10.1504/IJSOM.2018.091904
186-202A stochastic scheduling approach to minimise the number of risky jobs and total probability of tardiness
Gokhan Egilmez; Aslican Arinsoy; Gürsel A. Süer
DOI: 10.1504/IJSOM.2018.091905
203-225The bi-team orienteering problem with time window
Amirhossein Karimi; Mahdi Bashiri
DOI: 10.1504/IJSOM.2018.091906
226-253Goal-based approach for environmentally sustainable stochastic procurement problem
Harpreet Kaur; Surya Prakash Singh
DOI: 10.1504/IJSOM.2018.091907
254-266Does ownership matter in service quality?
Iman M. Adeinat; Charles Gregg
DOI: 10.1504/IJSOM.2018.091908